Subscribe at and save 15% forever!
Subscription benefits
-
Save 15% at
and a looooot of time -
Make sure you always have your favorites—
—in your pantry! -
Customize and choose the jars,
pouches, or snacks you like best
Subscription FAQ
Do you have any questions or concerns about your subscription?
We're here to help!
What does the SMILEAT subscription consist of?
We tell you honestly: your packs will always be at the best price, always guaranteeing product availability and maximum flexibility.
From your customer account, pause or cancel your subscription at any time.
Choose your favorite products and how often you’d like to receive them: every 2, 4, or 6 weeks. Your Smileat order will be processed on the date you choose, and you’ll have it delivered to your home within 24–72 hours, ensuring your pantry is always stocked.
Want to make your daily life easier? You can start setting up your subscription here.
How do I activate my subscription?
You can start your subscription here by clicking the "Subscribe" option for the bundles you prefer and selecting your preferred delivery frequency (every 2, 4, or 6 weeks). The products you select will be added to your cart.
In the shopping cart you will see your purchase summary. Click on 'Finalize order' and you will be able to fill in the form with the shipping information and proceed to the payment of the first subscription order.
You are free to change or cancel your subscription order at any time before the next subscription order.
Tip: Add at least 6 jars to your order so you always have a well-stocked pantry.
If you have any issues with the process, please contact us through the Help Center.
What are the advantages of subscribing?
Making your life easier! That’s essential, but you’ll also get:
1. Always the best price: 15% off forever.
2. Access to pre-sales and free gifts.
3. Choose your favorites to keep your pantry stocked.
Convenience, flexibility, and guaranteed availability with your subscription orders.
When will my subscription order arrive?
Whenever you want! The first order arrives within 24-72 hours and the following orders will be generated automatically with the frequency you choose: every 2, 4 or 6 weeks and you will receive them 24-72 hours later.
How is the payment processed?
To activate your subscription you will need to enter a payment method, and this will be done automatically when your subscription order is generated. Subsequent orders will follow the same procedure: you will receive a payment confirmation when the order is generated.
How can I add products to my subscription?
You can easily add new subscription products by logging into your customer account. Click on 'MANAGE SUBSCRIPTIONS' and go to the 'Subscriptions' section, where you'll see the 'Add Product' button.
Search for the product you want to add, select it, and choose whether to add it as a recurring subscription or as a one-time purchase to receive it only with your next order.
How can I add a discount code to my subscription?
You can add a discount code to your subscription packages by logging into your customer account. Click on "MANAGE SUBSCRIPTIONS" and go to the "Subscriptions" section; at the bottom, you'll see the "Add Discount" button, where you can enter the code.
How can I change the renewal date of my subscription?
You can easily change the date you want your subscription order to be processed by logging into your customer account. Click on 'MANAGE SUBSCRIPTIONS' and go to 'Your next order' to edit the 'Order date' or any other details.
Please note that your order will arrive within 24–72 hours of that date.
How can I delay or advance my subscription?
By modifying the renewal date as explained in the previous question, you will be able to delay or advance the order as much as you want.
What happens if I go on vacation?
No problem! Follow the guidelines in the "How can I change my subscription renewal date?" section and schedule your next order for the day that suits you best.
How can I cancel my subscription?
We don't want you to leave. But if that's what you want, you can cancel your subscription at any time by logging into your account here or by clicking the "Profile icon" in the top right corner of the website.
Once there, click on "MANAGE SUBSCRIPTIONS" and go to the "Subscriptions" section to see what you're subscribed to. Cancel your subscription, and you're all set!
Of course, you can contact us through our Help Center, and we'll take care of canceling it for you.
What happens if my subscription order is not generated?
Don't worry! It can happen for various reasons: an error in the payment or our website, a card without funds, a field of your subscription that is not complete... But we are here to help you.
Contact us through our Help Center, and we'll help you get your Smileat order before your little one starts crying.