Privacy and Cookies Policy
PRIVACY POLICY:
This privacy policy is part of the website (hereinafter, the “Website”) located at the URL https://www.smileat.com, where Smileat S.L., a Spanish company domiciled at Calle Gran Vía 62, 5ª Derecha. 28013, Madrid, with Tax ID B-87144622 (hereinafter, “SMILEAT” or “Smileat”) owns this domain and offers its product catalog under the conditions included on this Website.
Your privacy is important to SMILEAT, and we want to be transparent about what we intend to do with the information you provide or that we learn about you. Therefore, we ask you to read this privacy policy carefully.
We reserve the right to modify this privacy policy at any time, with the updated version available. Changes will take effect from their publication on the Website and will not be retroactive, and if your privacy rights are reduced, your express consent will always be required. However, you can request to unsubscribe from the services or products offered on the Website at any time if you do not agree with the changes made, through our Help Center.
In accordance with Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”); SMILEAT informs you that by accepting this privacy policy, you give your informed, express, free, and unequivocal consent for the data you provide to SMILEAT to be included in the files for which SMILEAT is responsible and on which the security, technical, and organizational measures provided for in current regulations are applied.
By using this Website, you declare that you are at least of legal age or, if a minor under your care uses it, that you have given your consent to allow them to use the Website.
In this regard and in accordance with the provisions of the GDPR, we provide you with information about the processing that SMILEAT carries out on your data:
Who is responsible for processing your data?
- Company name: SMILEAT, S.L.
- Registered office: Calle Gran Vía 62, 5ª Derecha. 28013, Madrid
- Tax ID: B-87144622
- Phone: +34 692 058 770
- Email: info@smileat.com
- Business/postal address: Calle Gran Vía 62, 5ª Derecha. SMILEAT. 28013, Madrid
How do we obtain your data?
The personal data processed by SMILEAT has been freely provided by you through: (i) completing the corresponding forms, (ii) sending emails to SMILEAT, (iii) subscribing to the SMILEAT Newsletter, (iv) signing the corresponding contract with SMILEAT, (v) purchasing some of SMILEAT’s products, and/or (vi) submitting your resume to work with SMILEAT.
Also, the personal data provided is true, accurate, and complete, reflecting the user’s real situation, with the user keeping their information properly updated. However, if the personal data provided belongs to a third party, you guarantee that you have informed them of this privacy policy and obtained their authorization to provide us with their data for the indicated purposes.
SMILEAT informs about the processing of the following categories of data:
- Identification data.
- Postal and electronic addresses.
- Commercial information.
- Contractual information.
- Financial data for billing.
- No special category data is processed.
For what purpose do we process your data?
SMILEAT processes the data you provide to manage your inquiries, send you proposals or quotes requested for the purchase of our services or products, manage the contractual relationship, handle shipments, and process order payments.
If you have subscribed to our Newsletter, we will process your data to send periodic information. If you use the Website’s contact tools, forms, or help center, we will process your data to resolve any inquiries or questions you raise.
We also compile usage statistics of services or product purchases to make improvements, marketing actions, and tool developments. For this, we may analyze your purchase and/or inquiry history, purchase history by customers and geographic areas, and monitor product quality.
We may also carry out promotional actions for current products, new products, or news from the SMILEAT brand. For these purposes, you expressly agree to receive advertising from SMILEAT (news, promotions, offers, discount coupons, etc.) not only by postal or telephone mail but also via SMS or email; you can revoke this consent at any time through our Help Center.
Also, as described in our cookie policy, we remind you that on the Website we use our own and third-party cookies to analyze usage and measure our Website in order to improve our services.
What is the legal basis for processing your data?
The legal basis for processing your data is your consent if you provide your data to SMILEAT to request information about our products, questions or inquiries, when you subscribe to our newsletter, or when you give us your unequivocal, express, and free consent. However, if you have made a purchase of any of our products, the legal basis for processing will be the execution of the contract signed for the supply of SMILEAT products.
The processing of your data for the various purposes detailed in the previous section is based on the consent requested, without the withdrawal of this consent ever conditioning the execution of the product purchase contract.
To which recipients will your data be communicated?
In general, the third-party services used by Smileat will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third-party service providers, such as Google (you can see Google's terms and privacy here), payment gateways, and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for purchase-related transactions.
In particular, remember that some providers may be located or have facilities in a jurisdiction different from yours or ours. So, if you wish to proceed with a transaction involving the services of a third-party provider, your information may be subject to the laws of the jurisdiction where the service provider or its facilities are located.
Once you leave our store's website or are redirected to a third-party site or application, you are no longer governed by this privacy policy of our website.
Links: when you click on links in our store, you may be redirected outside our site. We are not responsible for the privacy practices of other sites and recommend that you read their privacy policies.
What are your rights when you provide us with data?
Anyone has the right to obtain confirmation about whether SMILEAT is processing personal data concerning them or not.
You can also exercise the rights granted to you by current regulations: the right of access, rectification, deletion, opposition, restriction of processing, data portability, and not to be subject to automated individual decisions. You also have the right to withdraw consent at any time.
You can exercise your rights by any means that allows proof of sending and receipt of your request. The request must be addressed to SMILEAT through the contact details provided in the “Data Controller” section, indicating the reference “Data Protection.” The request must include: full name, a copy of your ID, a statement specifying your request, and an address for notifications.
If you are not satisfied with SMILEAT’s response to the exercise of your rights, you have the right to file a complaint with the Supervisory Authority (Spanish Data Protection Agency) for their protection.
How long will we store your data?
We will process and store your data as long as necessary to provide the website services and/or supply purchased products. We also retain your data to comply with applicable legal requirements, prevent unlawful actions, resolve disputes, troubleshoot issues, execute our contract, and other actions permitted by law.
Once your data is no longer necessary for processing, we will delete and/or block it in accordance with our data retention and deletion policy and the legal prescription periods in compliance with current regulations.
In accordance with industry standards, we maintain technical and organizational measures against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and other illegal forms or procedures.
For these purposes, credit card transactions will be transmitted through a secure SSL (Secure Socket Layer) server. You can verify that you are in an SSL area of the website by seeing that the letters “http” change to “https”; the additional “s” means you are in an SSL area. Additionally, your browser may notify you of the site’s security through a pop-up message. The SSL security protocol encrypts personal information during data transmission.
Notwithstanding the above, the security of information transmitted over the internet cannot be guaranteed. In this regard, SMILEAT cannot be held responsible for any interception or interruption of communications over the Internet or for any changes to or loss of information. Web users are responsible for maintaining the security of any password, username, or any other form of identification used to access password-protected areas of any of our services. To protect both you and your information, we may suspend the use of any SMILEAT services without prior notice, pending investigation, if a security breach is suspected.
Possible changes to the privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the Website. If we make material changes to this policy, we will notify here that it has been updated, so you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it. If Smileat is acquired or merged with another company, your information may be transferred to the new owners so that we can continue selling you products.
More information and questions
If you want to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact us through our Help Center.
COOKIE POLICY:
This cookie policy is an integral part of the website (hereinafter, the Website) located at the URL https://www.smileat.com, where Smileat S.L., a Spanish company domiciled at Calle Gran Vía 62, 5ª Derecha, 28013, Madrid, with NIF B-87144622 (hereinafter, “SMILEAT” or “Smileat”) owns this domain and provides services and offers its service catalog under the conditions included on this Website.
Therefore, so that you can give your informed and unequivocal consent if applicable, we explain in this cookie policy which cookies are used on the Website, how SMILEAT uses them, and the options you have to manage your settings.
Who is responsible?
The entity responsible for processing the information collected through cookies on this Website is SMILEAT, with address for notification purposes at Calle Gran Vía 62, 5ª Derecha, 28013, Madrid [*and whose notification email is info@smileatbaby.com], with NIF nº B-87144622, registered in the Madrid Mercantile Registry, in Volume 32,758, page 124, sheet M-589638, entry 1ª and registered office at Calle Gran Vía 62, 5ª Derecha, 28013, Madrid.
What is a cookie?
Cookies are files that contain small amounts of information downloaded to your device when you visit a website. Cookies allow a website, among other things, to store and retrieve information about your browsing habits or your device and, depending on the information they contain and how you use your device, they can be used to recognize you as a user.
What types of cookies does this Website use?
– Session Cookies: These are a type of cookies designed and used to collect and store data while you access a website. As their name indicates, these cookies are stored on the device until your browsing session ends.
– Technical cookies: These are cookies that enable navigation through a website, platform, or application and the use of various options or services available, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering items in an order, completing the purchase process, submitting registration or participation requests for an event, using security elements during navigation, storing content for video or audio playback, or sharing content through social networks.
– Personalization cookies: These are cookies that allow you to access the service with some predefined general characteristics based on a series of criteria on the user's device, such as language, the type of browser used to access the service, the regional settings from which the service is accessed, etc.
– Analytics cookies: These are cookies, either managed by us or third parties, that allow us to quantify the number of users and perform statistical measurement and analysis of how users utilize the offered service. This involves analyzing your browsing on our website to improve the products or services we offer.
– Advertising cookies: These are cookies, either managed by us or third parties, that allow us to manage advertising spaces on the website as effectively as possible, tailoring the ad content to the service requested or the way you use our website. To do this, we may analyze your internet browsing habits and show you ads related to your browsing profile.
– Behavioral advertising cookies: These are cookies that allow the most effective management of advertising spaces that the publisher may have included on a website, application, or platform from which the requested service is provided. These cookies store information about user behavior obtained through continuous observation of their browsing habits, enabling the development of a specific profile to display advertising accordingly.
– First-party cookies: These are cookies for which the publisher itself is responsible and are generally sent to the user's terminal device from a device or domain managed by the publisher and from which the requested service is provided.
– Third-party cookies: These are cookies that belong to third-party providers of technological services on the web who will collect information about the user's use of the Website for statistical, marketing, or preference purposes and to provide other services related to the Website's activity and other Internet services.
Cookie list
|
Cookie |
Domain |
Type |
Duration |
|
test_cookie |
.doubleclick.net |
Marketing |
15 minutes |
|
MUID |
.bing.com |
Marketing |
1 year and 24 days |
|
IDE |
.doubleclick.net |
Marketing |
1 year and 24 days |
|
_fbp |
.smileatbaby.com |
Marketing |
3 months |
|
uuid2 |
.adnxs.com |
Marketing |
3 months |
|
fr |
.facebook.com |
Marketing |
3 months |
|
anj |
.adnxs.com |
Marketing |
3 months |
|
ad-privacy |
.amazon-adsystem.com |
Marketing |
5 years, 2 months, and 18 days |
|
MUID |
.clarity.ms |
Marketing |
1 year and 24 days |
|
ANONCHK |
.c.clarity.ms |
Marketing |
10 minutes |
|
_landing_page |
.smileatbaby.com |
Analytics |
14 days |
|
_y |
.smileatbaby.com |
Analytics |
1 year |
|
_s |
.smileatbaby.com |
Analytics |
30 minutes |
|
_shopify_y |
.smileatbaby.com |
Analytics |
1 year |
|
_shopify_s |
.smileatbaby.com |
Analytics |
30 minutes |
|
_gcl_au |
.smileatbaby.com |
Analytics |
3 months |
|
_shopify_sa_t |
.smileatbaby.com |
Analytics |
30 minutes |
|
_shopify_sa_p |
.smileatbaby.com |
Analytics |
30 minutes |
|
_ga |
.smileatbaby.com |
Analytics |
2 years |
|
_gid |
.smileatbaby.com |
Analytics |
1 day |
|
_gat_UA-64825740-1 |
.smileatbaby.com |
Analytics |
1 minute |
|
ad-id |
.amazon-adsystem.com |
Analytics |
8 months and 20 days |
|
_hjFirstSeen |
.smileatbaby.com |
Analytics |
30 minutes |
|
_hjIncludedInSessionSample |
Analytics |
2 minutes |
|
|
_hjIncludedInPageviewSample |
Analytics |
2 minutes |
|
|
_hjAbsoluteSessionInProgress |
.smileatbaby.com |
Analytics |
30 minutes |
|
cart_ts |
Analytics |
14 days |
|
|
_omappvp |
Analytics |
11 years |
|
|
_omappvs |
Analytics |
20 minutes |
|
|
localization |
Functional |
14 days |
|
|
secure_customer_sig |
Necessary |
1 year |
|
|
cart_currency |
Necessary |
14 days |
|
|
_orig_referrer |
.smileatbaby.com |
Necessary |
14 days |
|
shopify_pay_redirect |
Necessary |
1 hour |
|
|
cart_sig |
Necessary |
14 days |
|
|
_pay_session |
shop.app |
Necessary |
session |
|
_hjSessionUser_1985661 |
.smileatbaby.com |
Others |
1 year |
|
_hjSession_1985661 |
.smileatbaby.com |
Others |
30 minutes |
|
_clck |
.smileatbaby.com |
Others |
1 year |
|
_clsk |
.smileatbaby.com |
Others |
1 day |
|
SM |
.c.clarity.ms |
Others |
session |
|
cart |
Others |
14 days |
|
|
unique_interaction_id |
Others |
10 minutes |
|
|
cart_ver |
Others |
14 days |
|
|
session |
.shopifysubscriptions.com |
Others |
past |
|
_uetsid |
.smileatbaby.com |
Performance |
1 day |
|
_uetvid |
.smileatbaby.com |
Performance |
1 year and 24 days |
|
_gat |
.smileatbaby.com |
Performance |
1 minute |
|
SRM_B |
.c.bing.com |
Performance |
1 year and 24 days |
|
__kla_id |
Performance |
2 years |
How can you delete the cookies used by this Website and what are the consequences?
Without your express consent, by enabling cookies in your browser, this Website will not link the data stored in cookies with your personal data provided at the time of registration or purchase.
Using this Website requires the installation of cookies, which always collect completely anonymous information. Still, you can configure your browser to block and, if necessary, delete them. However, if you select this setting, you may not be able to access certain parts of the Website or take advantage of and/or use some of its services. Unless you have adjusted your browser settings to reject cookies, our system will produce cookies when you connect to our Website.
However, at any time you can restrict, block, or delete the cookies on this Website. To do so, you must modify your browser settings regarding the use of cookies through the “Preferences,” “Options,” or “Tools” menu (the menu names or the procedure to access cookie options vary depending on the browser used). For more information about cookie settings, consult the “Help” menu of the browser installed on your device. If you want to know how to disable cookies in the most popular web browsers, access the following tutorials:
Contact
If you have any questions about this cookie policy, you can contact us through our Help Center.