We tell you honestly: your packs will always be at the best price, guaranteeing product availability and maximum flexibility.

From your customer account, pause or cancel your subscription whenever you want.

Choose your favorite Smileat packs and how often you want to receive them: every 2, 4, or 6 weeks. On the date you decide, your Smileat order will be generated and you’ll have it at home within 24-72 hours, always keeping your pantry stocked.

Want to make your day-to-day easier? You can start designing your subscription here.

You can start your subscription here by clicking on the 'Subscribe' option on the packs you prefer and choosing the desired frequency (every 2, 4, or 6 weeks). The products you choose will be added to your cart.

In the cart, you can see your purchase summary. Click on 'Checkout' and you can fill out the form with your shipping details and proceed to pay for the first subscription order.

You are free to change or cancel your subscription order at any time before the next subscription order.

Tip: add at least €30 to your cart and choose the same frequency for all your packs to get free shipping.

If you have any issues with the process, click on this link.

Making your life easier! That’s essential, but you’ll also get the best price no matter which pack you subscribe to. Convenience, flexibility, and guaranteed availability in your subscription orders.

Whenever you want! The first order arrives within 24-72 hours, and the following ones will be generated automatically at the frequency you choose: every 2, 4, or 6 weeks, and you will receive them 24-72 hours later.

To activate your subscription you will need to enter a payment method, and this will be charged automatically when your subscription order is generated. For subsequent orders, the process will be the same: when the order is generated you will receive payment confirmation.

It is a pack of 12 or 24 jars of 230g that you customize yourself. You can combine any jar from the lunch and dinner range to make your ideal pack.

The Customizable Pack is available exclusively for subscription. You can choose how often you want to receive it, and you can pause or cancel it for free.

You can create your customizable food jar pack here.

If at any time you want to change a flavor and add another to your subscription, you can change its contents at any time. Log into your customer account, click on 'MANAGE SUBSCRIPTIONS' and go to the 'Subscriptions' section, select your customizable pack and you will find the "Update content" button.

You can modify your customizable food jar pack here.

If you prefer, we can help you through our HELP center or by emailing us at info@smileatbaby.com

You can easily add new subscription products by logging into your customer account. Click on 'MANAGE SUBSCRIPTIONS' and go to the 'Subscriptions' section, where you will see the 'Add product' button.

Find the product you want to add, select it, and add it either as a recurring item (only packs by choosing the frequency) or just once to receive it only in your next order.

If you prefer, we can help you through our HELP page or by emailing us at info@smileatbaby.com

You can add a discount code to your subscription packs by logging into your customer account. Click on 'MANAGE SUBSCRIPTIONS' and go to the 'Subscriptions' section, then select one of your subscription packs and at the bottom you will see the "Add discount" button, where you should enter it.

NOTE: Only discount codes from the points program called "X€ Discount on your next Subscription order" and occasionally those announced in promotions dedicated to subscriptions will be valid for the subscription.

If you prefer, we can help you through our HELP center or by writing us an email at info@smileatbaby.com.

You can conveniently modify the day you want your subscription order to be generated by accessing your customer account. Click on 'MANAGE SUBSCRIPTIONS' and go to 'Your next order' to edit the 'Order date' or any other detail. Keep in mind that your order will arrive 24-72 hours from that date.

If you prefer, we can help you through our HELP center or by writing us an email at info@smileat.com.

By modifying the renewal date as we explained in the previous question, you can delay or advance the order as much as you want.

No problem! Follow the guidelines in the section "How can I change the renewal date of my subscription?" and schedule your next order for the day that suits you best.

We don't want you to leave. But if that's what you want, you can cancel your subscription at any time by accessing your customer account here or from the "Person icon" located at the top right of the website.

Once there, click on 'MANAGE SUBSCRIPTIONS' and go to the 'Subscriptions' section to see all the packs you are subscribed to. Cancel your subscription to all packs and you're done!

Of course, you can write to us at info@smileat.com and we will take care of canceling it for you.

Don't worry! It can happen for various reasons: a payment or website error, a card with insufficient funds, an incomplete subscription field... But we are here to help you.

Write to us at info@smileat.com or through our HELP center and we will help you receive your Smileat order before your little one starts crying.